Marietta, GA 30060
Briana joined ShawHankins in September of 2018 as an account manager and will be working out of our Marietta location. Her role as an account manager is to serve as the primary, day-to-day contact for many of our clients. She presents and explains benefits clearly and effectively to all levels within our clients’ organizations, bringing a deep understanding of insurance-related products and administration to the table. Briana also maintains a high level of customer service, including helping clients with successful implementation, communication, enrollment, and compliance, as well as resolving escalated claim issues.
Prior to joining ShawHankins Briana worked at Mount Paran as their Human Resource Specialist. She also worked at Floyd Medical Center in 2013 as their Employee Health & Wellness Coach and Workman’s Compensation Case Manager.
Briana has her Bachelors of Science in Kinesiology from Berry College and her Master of Arts in Organizational Leadership from Shorter University. She is also part of a professional group called Real Balance Global Wellness Services which is a society for human resource management.
In her spare time, Briana enjoys spending time with her husband and daughter, attending football and basketball games and taking small family trips.