Marietta, GA 30060
Christina serves as the primary point of contact for the majority of our client’s employers, acting as an advocate for their employees and assisting them in understanding benefits, resolving claims, filing appeals, locating in-network providers, ordering new ID cards, on-line enrollment support and other general benefit assistance.
She joined ShawHankins in 2013 with over 23 years of experience in the healthcare and employee benefits industry. After graduating from Georgia Medical Institute as Certified Medical Assistant, Christina worked in a medical provider’s office managing claims filing, billing, insurance verification as well as back office patient care. Prior to joining ShawHankins, she worked for Blue Cross Blue Shield of Georgia for 11 years in their Client Services department and Digital Insurance for 6 years as the team lead in their Customer Service department.
Christina loves to travel and spends much of her free time with family, planning trips and visiting amusement parks.