Savannah, Ga 31410
In her role as an Account Manager, Cindy is primary contact for several of our clients and their day-to-day needs. She is responsible for creating employee communication materials, designing benefit plans, reviewing carrier documentation, and implementing new programs.
She presents and explains benefits clearly and effectively to all levels within our clients’ organizations, bringing a deep understanding of insurance related products and administration to the table. She also maintains a high level of customer service, including helping clients with successful implementation, communication, enrollment, and compliance, as well as resolving escalated claim issues.
Cindy joined our team in 2015 with over 24 years’ experience in the industry. Prior to coming to ShawHankins, Cindy worked for MetLife as a Broker and Registered Representative.
Cindy is a Licensed Insurance Agent in Georgia. Outside of work, she enjoys spending time with her grandson and her children while working in her yard. She has an Associate’s Degree from Coastal Community College and is currently working on her Bachelor’s Degree.