Albany, GA 31707
Jane joined ShawHankins in 2018 with over 40 years’ experience in the customer service field. In her role as a client support specialist, she acts as a liaison between members, carriers and benefits consultants to find resolutions to claims issues. She helps our account managers in providing superior customer service and is responsible for all aspects of member enrollment, termination, and eligibility.
Jane works in our Albany location. When not at work she enjoys spending time with her family, attending church and gardening. She has a passion for problem-solving and helping others – which means that Jane serves her clients well.