Marietta, GA 30060
Kristy has been with ShawHankins since 2014, and works in Client Services, helping employees enroll in benefit plans and resolving claims issues and questions. She acts as a liaison between members, carriers and benefits consultants during times of claims resolution. She is responsible for all aspects of member enrollment, termination, and eligibility.
Prior to joining our team, Kristy worked at Willis, a top ten global insurance broker, for 11 years as the Billing and Enrollment team lead. She was responsible for set up of new accounts for billing and enrollment services, overseeing the billing and enrollment team, managing the workflow of the department, and quality control audits.
Kristy has Bachelor of Science in Information Systems from Kennesaw State University. She is in our Marietta location and loves music, family and helping those in need. When she’s not working, she spends time with her husband and friends, crochets and reads.